Cancellation Policy
Please be courteous and call promptly if you are unable to attend an appointment. This time will be given to someone in need of treatment. If it is necessary to cancel your scheduled appointment, we require that you call 24 business hours in advance. Appointments are in high demand, and your early cancellation will give another patient the opportunity to have access to timely medical care. Change in appointment by reschedule or cancellation with less than 24 hours notice will be considered a “No Show”.
No Show Policy
A “No Show” is a patient who misses an appointment without cancelling within 24 hours prior to the scheduled appointment. Patients will be allotted one, No Charge, “No Show” per calendar year. This “No Show” will be documented in your chart. If a patient has a second “No Show” in a calendar year, the patient will be required to pay $50.00 to be placed back on the schedule. A third “No Show” within calendar year will result in your account being placed on hold and will be reviewed by the Administrator and Medical Practice Partners as to whether we continue as your Pulmonary Care Provider.